Frequently Asked Questions | Paragon Casino Resort in Marksville, LA

Got Questions?

Get answers to general questions about Paragon Casino Resort.

Is smoking allowed?

Smoking is permitted on the casino floor. The hotel lobby, all restaurants and meeting rooms will remain non-smoking. Guests may also smoke in the privacy of their hotel room if it is a smoking room.

Where is Paragon Casino Resort located?

Paragon Casino Resort is located on Highway 1 in Marksville, Louisiana. Click here for directions.

How may I contact you?

Call 1-318-253-1946 or email us your questions or comments.

What are your hours?

Paragon Casino Resort is open 24 hours a day, seven days a week for gaming.

What is the minimum age for entrance?

State law requires that you must be 21 or older to enter the casino gaming floor.

Is there a minimum age for guests at the hotel, RV park or golf course?

No. However, children must be accompanied by an adult parent or guardian in gaming areas and areas in which alcoholic beverages are served.

How may I obtain a Win/Loss Statement?

You may visit the Players Club and request a Win/Loss Statement at any time. For more information you may call 1-318-253-1946 and ask to speak to a Players Club representative at extension 1708 or email your request to rewards@paragoncasinoresort.com.

How may I obtain a W-2 Statement?

To obtain a W-2 Statement, call 318-240-6330. Be prepared to leave a message with your name, mailing address, Social Security number, phone number, players club card number and tax year to which the request pertains.

How far is the reservation from the casino?

The Tunica-Biloxi Reservation is less than one mile from Paragon Casino Resort.

Do you have a charter bus program?

Yes, we do have a charter bus program. Please call 800-946-1946 and ask for the Tour and Travel department for more information.

Does the gift shop sell makeup?

The gift shops do not sell makeup. However, Spa La Vie does sell makeup during its regular business hours.

What should guests expect?

Paragon Casino Resort offers over one million square feet of fun. Featuring hundreds of slot machines and table games, non-stop entertainment, and a luxurious hotel, there’s something for everyone at Paragon.

Which types of food does Paragon offer?

You’ll never go hungry at Paragon! Select from a wide variety of cuisines, from classic Cajun dishes to juicy steaks, the world is your oyster (we have those too!).

How can I work at Paragon?

We’re hiring! Paragon Casino Resort has opportunities for people with a variety of educational backgrounds and experience levels in both full-time and part-time positions. See our open positions here.

Are kids allowed at Paragon Casino?

There are lots of kid friendly options at Paragon! Kids have a blast at Kids Quest, our indoor playground with arts and crafts, arcade and video games and more.

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Book A Hotel Room

Call 800-946-1946 for more information.

Book An RV Site

Call 800-946-1946 for more information.